Your Mobile CatCard…now available in
Apple Wallet, Google Wallet, and Samsung Wallet!
The Mobile CatCard is available to all enrolled students and current employees. Tap your iPhone, Apple Watch, Samsung Galaxy, or other eligible Android phones at readers across campus to conveniently use your Mobile CatCard. Your Mobile CatCard acts just like your physical card and now you can add it to your preferred digital wallet.
Getting Started
Minimal set up is required to use your Mobile CatCard. Most users can begin using their Mobile CatCard on their phone in minutes. An approved photo is required.
Photo Submission/Preparation
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- Once you have received your myEGSC portal login information, please submit your photo to be displayed on your Mobile CatCard:
- Please review our photo requirements on our Student ID Photo page.
- Upload a photo for your Mobile CatCard. Photos will generally be approved within One business days.
- If you haven’t done so already, set up your myEGSC portal and multi-factor authentication login at https://myegsc.ega.edu/
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Using Your Mobile ID On and Around Campus
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- Door Access (Housing, PE Complex)
- Library
- Dining Hall
- Bookstore
- On-campus point of sale (College Café, Common Grounds, Vending)
Name information on the Mobile CatCard comes to us from the College’s core business systems and needs to be updated there.
Students should contact the Business Office.
Faculty and staff should contact Human Resources to request updates.
Once changes are completed, the updates will sync to the Mobile CatCard on your phone within 48 hours.
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- Account balances are currently only displayed on Apple & Samsung Galaxy devices
- If your account balances are $0, they will not display until funds are added.
- If you have available funds that are not displaying, please contact the IT Help Desk at 478-289-2004 or email csworkFREEOMNIUPDATE
As with your physical CatCard, your Mobile ID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at EGSC, your credential will stay active and update accordingly.
Frequently Asked Questions
Contact the Business Office at 478-289-2000 by phone or accountsFREEOMNIUPDATE by email.
Please utilize the Change Your Password option in MyEGSC under the Account Security section of the sidebar.
Otherwise instructions can be found at What is my username and password for myEGSC?
Whenever you log in to your myEGSC student account, an email or text message containing a six-digit One Time Passcode (OTP) will be sent to the cell phone number or email address you assigned to your student account when you initially logged in to your account.
We recommend you retain your physical CatCard in a secure location as a back-up should you lose a device.
Yes, your physical CatCard will continue to function after you have added your mobile CatCard to your device. Remember, the Mobile ID is a privilege and benefit of being part of the EGSC community. Anyone found to be misusing their physical card or Mobile ID will be subject to the applicable Code of Conduct or HR policies regarding fraud and/or misconduct.
Yes, you will need to install the updated version of the Transact eAccounts mobile app.
On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates.
Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.
Securing Your Account
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- During regular business hours, contact the Student ID Card Office at 478-289-2000 to notify us to deactivate the mobile CatCard. Be sure to specify whether the physical card, watch, and/or phone version of the card should be deactivated. Any device not specified to be suspended will remain active.
- If applicable, identify the fraudulent activity. For purchases using Dining Dollars or Bobcat Bucks, contact the Business Office via email at accountsFREEOMNIUPDATE and report the suspected fraud. If door access was involved, e-mail csworkFREEOMNIUPDATE
- In the Transact eAccounts app:
- Click the settings gear in the upper right corner.
- Select the Card Management option.
- Choose the credential you want to deactivate and toggle it off.
- You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
- In the Transact eAccounts web version:
- Select Card Services
- Select Deactivate Card
- Select the credential to deactivate and click on “Deactivate Card”
- You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
- Additional instructions for Lost/Found Apple devices and Find My iPhone are located at https://support.apple.com/en-us/HT201472
- Additional instructions for Lost/Found Samsung devices and SmartThings Find are located at https://smartthingsfind.samsung.com/
To reactivate a found device that was suspended, perform the following steps:
In the Transact eAccounts App:
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- Click the settings gear in the upper right corner.
- Select the Card Management option.
- Choose the credential you want to reactivate and toggle it on.
- You will receive a confirmation email. Only the selected card will be reactivated.
In the Transact eAccounts Web Version:
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- Select Card Services
- Select Activate Card
- Select the credential to reactivate
- You will receive a confirmation email. Only the selected card will be reactivated.
